Assumptions:
- Previously, a Sales Opportunity was defined with key values, including the Recurring Monthly Revenue (“RMR”) informational value and the Sale Type value (configured to create a Service Contract upon approving the Order)
- A Sales Quote – with M Type warr/def rev flagged Line Item (recommended) upon which the Service Contract will be based – was created from that Sales Opportunity, and later converted to the corresponding Sales Order
- Go to the Sales Order and process it to “Approved” Status
- System will prompt you with “Create Service Contract for Warranty Items from Order?”
- Confirm you wish to proceed
- Notice system automatically creates a Service Contract
- It is associated with the appropriate Customer and most of the header information is pre-filled
- In Edit mode, validate and continue to set up the Service Contract including the details and Line Items including Start and End Dates, Con Type, Bill in Advance Days, Renewal Type, Tax Appl., etc.
- Refer to the Recurring Monthly Revenue (“RMR”) intended value from the Sales Order
- On the Service Contract Line Items tab, select from existing Line Items, or use the ADD icon to add new Products. Note: when adding a Master to a Service Contract, be sure it has the correct Deferred Revenue Account associated.
- Click the SAVE icon