Void a Check

It is possible in Q360 to void a check payment for a single voucher after the check has been printed.  This can be done from the voucher if you know the vendor or voucher number, or it can be done from the Check Register if you know the check number.  This is separate from voiding checks during the check run.

Void a check versus undo a payment:

When a check is voided, the system updates the balance of the voucher and puts it back in the Checks To Print Q (Accounting > Accounts Payable > Print Checks).  The reversing entry is the audit trail, and the number remains in the check register.  This ensures that the physical check number can be accurately tracked.  When a payment is undone, there is no check number.  Undo a payment location:  Voucher > AP Journal tab > Extended Menu > Undo this Payment.

To void a check, complete the following steps:

1. Open the voucher record you want to work with, from one of the following locations:
   1. Accounting > Accounts Payable > Vouchers
   2. Accounting > Companies > Voucher tab
   3. Enter the voucher record number in the bottom right Quick Search field
2. Click on the AP Journal tab
3. Highlight the check payment row you want to void
4. In the web client, click the extended menu and select Void this Payment. In the windows client, click the VOID button
5. Select the post date when prompted, and confirm.  Note: The system updates the AP Journal grid with the reversing journal entries for the void with comment “Reversal.”  This will also include any early payment discount, where applicable.

Void a check from the Check Register form:

If you know the check number, you may void it in the Check Register form

1. Go to Accounting > Accounts Payable > Quick View > Check Register
2. Use the filters to select the bank account and the accounting period of when the check was printed. The grid will refresh will a list of checks
3. Click the magnifying glass icon for the check you want to void. This opens the Check Detail window
4. Highlight the check payment rows you wish to void
5. Click the Extended Menu and select Void this Payment. Select the post date when prompted, and confirm

Upon voiding the check, the following will occur:

• The Check Detail grid will update to reflect the voided check(s)
• The system will update the Voucher record’s AP Journal tab with the reversing journal entries for the void with comment “Reversal.”  This will also include any early payment discount, where applicable