This topic describes the types of jobs that Q360 supports for executing customer commitments as well as internal work. Depending on the sale type selected on an order, a designated job type is assigned after the order is approved. This controls how you execute, invoice, and recognize costs and revenue for a job.
Note: The decisions you make from this document are reflected in your Sale Type definitions in the Core Setup workbook.
Q360 Job Types
| Job Type | Recommended For | Pros | Cons |
| Project | A project is used to fulfill a job that is longer in duration and involves multiple resources to accomplish the objective. Equipment schedule, multiple internal resources and potentially subcontractor. Projects have defined start and end dates and is proactively managed. |
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| Call | Calls are used to handle reactive work, such as service, warranty, and T&M. This type of job involves single labor resource and quick turn around. |
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| Order[1] | Material-only “box” type sales |
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| Service Contract[2] | Time-bound service or support agreements |
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No direct time billing or materials shipment on the contract. Instead, time billing and shipping of materials happens on associated calls associated to the contract. |
[1] While Q360 maintains one or more order objects behind each of the other types of containers, this line refers to a standalone order that is not linked to any of the above containers.
[2] A service contract may have one or more associated calls, each contributing to cost or revenue of the contract.