Report #: Q0301

Path:  Live Data > ACCOUNTING > Block Amount Detail

Purpose: This report provides a detailed look at all block amount activity specific to one Service Contract (selected by the user on the filter tab) over a set period of time (defined by the user on the filter tab)

Filters:

• Service Contract No.: Service Contract Number
• Start Date:  The first date you would like reflected on this report
• End Date:  The last date you would like reflected on this report

Columns:

• Date:  Date and time of Block Amount deposit or use
• Invoice No.:  The Invoice associated with a particular Block Amount deposit or use
• Call No.:  The Call Number associated with a particular Block Amount use
• Description:  Description of action i.e. Block Purchased, Block Usage, Ending Balance
• Comment:  Related commentary including relevant details i.e. block amount use purpose, reversal notes
• Amount:  Value of Block Amount purchased or used, or beginning / ending balances

Usage:

• Each grid line represents a block amount purchased or used against a particular Service Contract.  Note: Beginning Balance and Ending Balance are each additional line items
• Users may view a the invoice related to a particular line item by clicking on the Invoice Number in the grid.  This action will open the Invoice in a new window
• If a line item is linked to a call, users may open the related call by clicking on the Call Number in the grid.  This action will open the Call in a new window