Report #: Q0070

Path:  Live Data > Live Data Reports > Service Contract Profitability

Purpose:

The Service Contract Profitability report in Q360 provides comprehensive insights into the financial performance of Service Contracts.  It helps users understand each contract’s profitability by analyzing revenue, material costs, labor costs, subcontract costs, and miscellaneous expenses.  Additionally, the report includes separate lines for the profitability of Service Calls linked to each contract, offering a detailed view of financial performance.

Key Benefits:

1. Enhanced Financial Analysis:  Offers detailed breakdowns of revenue and costs, enabling users to accurately assess the profitability of Service Contracts and associated Service Calls
2. Improved Contract Management:  Allows users to monitor financial performance across different Service Contracts and their associated Service Calls, aiding in identifying profitable and unprofitable contracts
3. Proactive Decision-Making:  Facilitates proactive management by providing early insights into cost overruns and revenue shortfalls, allowing for timely corrective actions

Filters:

The report provides several filter options to tailor the data to specific needs.  Available filters include:

• Time Period:  Defines the reporting period.  Options include Calendar YTD, Fiscal YTD, Last Month, etc.
• Start Date and End Date:  Specifies the exact date range for the report
• Company No:  Allows filtering by specific Company numbers
• Branch:  Filters data by Branch location
• Department:  Narrows down the report to specific Departments
• Customer No:  Focuses the report on specific Customer Numbers
• Customer Group:  Groups results by Customer for broader analysis
• Summary:  Provides an option to include or exclude summary information
• Exclude Billable:  Option to exclude billable items from the report
• Serv Cont No:  Filters by specific Service Contract Numbers

Columns:

The report is structured to display various data points across several columns for a thorough financial analysis.  Below is an outline of the key columns:

• Company:  The Company associated with the Service Contract / Service Call
• Site: The specific Site or location of the Service
• Serv Cont:  The Service Contract Number
• Department:  The Department responsible for the service
• Type:  The Type of Service, i.e. Call or Contract
• Number: The unique identifier for the Service Call or Contract
• Title:  The Title or description of the Service
• Revenue:  The total revenue generated from the Service Contract / Service Call
• Material Cost:  The cost of materials used in fulfilling the Service Contract / Service Call
• Labor Cost:  The cost of labor associated with the Service
• SubCont Cost:  The cost of subcontracted services
• Misc Cost:  Any miscellaneous costs associated with the Service Contract / Service Call
• Labor Net:  The net labor cost after accounting for revenue
• SubCont Net:  The net subcontract cost after accounting for revenue
• Cost Net:  The overall net cost of the Service Contract / Service Call

Layout:

The report layout is divided into two main sections:

1. Service Contract Profitability:
   • Displays profitability information for each Service Contract, including revenue and various costs
   • Includes columns for Company, Site, Serv Cont, Department, Type, Number, Title, Revenue, Material Cost, Labor Cost, SubCont Cost, Misc Cost, Labor Net, SubCont Net, and Cost Net
2. Associated Service Calls:
   • Lists Service Calls linked to each Service Contract – includes revenue and cost details
   • Helps users understand the financial impact of individual Service Calls on the overall profitability of the Service Contract

Conclusion:

The Service Contract Profitability report is an indispensable tool for Financial and Operations managers.  By offering detailed insights into the financial aspects of Service Contracts and their associated Service Calls, it empowers users to make informed decisions, optimize contract management, and enhance overall profitability.